Celonisがプロセスマイニングソフトウェア販売でIBMと提携

今回は「Celonisがプロセスマイニングソフトウェア販売でIBMと提携」についてご紹介します。

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ワークフローを改善するためには、現在の仕事の進め方をよく理解しなければならないが、特に大企業では想像するよりもかなり複雑な作業になる。それを助けてくれるのがCelonisだ。同社は、専用のソフトウェアで組織内の仕事の流れを把握し、同じ仕事をより効率的に行う方法を提案する。ワークフローの構成や流れを可視化する作業を、プロセスマイニング（process mining）と呼ぶ。

米国時間3月31日、IBMとの重要な提携を発表した。これにより、IBM Global Servicesが世界中の1万名のコンサルタントをCelonisで訓練することになる。社員数約1200名のCelonisがIBMの大きな営業とコンサルティングの部門にアクセスすることになり、IBMは、ワークフローオートメーションと呼ばれるトレンドのフロントエンドを深く理解する機会を得る。

Celonisの最高収益責任者（CRO）であるMiguel Milano（ミゲル・ミラノ）氏によると、プロセスのデジタル化はここ数年のトレンドだという。新型コロナウイルスで加速され、今回の2社の協働関係にもその影響はあるとのことだ。「インテリジェントなワークフロー、企業の業務遂行を支援するために構築されたワークフローが、このパートナーシップの核心であり、現在市場で起こっているトレンドの核心でもあります」とミラノ氏はいう。

これには、IBMが2018年に340億ドル（約3兆7600億円）で買収したRed Hatも関係している。この2社は、Celonisのクラウドベースの技術を、オンプレミスとクラウドのハイブリッド世界を相手にしているRed Hatと組み合わせれば、どこで生じた仕事であれ、従来よりもずっと強力なソリューションでフォローできると考えている。

IBM Servicesの上級副社長Mark Foster（マーク・フォスター）氏は、次のように説明する。「私の考えでは、CelonisのソフトウェアをRed HatのOpenShift環境に持ち込めば非常に強力なものになります。なぜなら、すでに極めて強力なオープンソリューションが、このハイブリッドクラウドの全域で運用され、それらがメインフレームとプライベートクラウドとパブリッククラウドすべてを対象とするOpenShiftのパワーを利用していけるためです。データもこの3つの世界すべてが利用し、今後も継続して利用していけます」。

IBMは2020年夏に、ロボットのプロセスオートメーションのベンダーであるWDG Automationを買収したが、今度はCelonisを買う気かもしれない。しかしフォスター氏によれば、このパートナーシップは、同社のもっと広いエコシステムとパートナーしていく企図の一環であるという。

「エコシステムの主要なメンバーとパートナーしていくことは、IBMの何よりも優先するフォーカスであり、今回もまさにその一環です。相手企業の規模は大小さまざまでも、今回は特に、プロセスマイニングという1つのカテゴリーでトップの座にある企業と関係を結ぶ好機であり、IBM Red Hatの技術を利用できる好機でもあると捉えています」とフォスター氏はいう。

両社は今回の公式発表前からすでに、一緒に仕事をしており、パートナーシップはその成果でもある。お互いがさらに関わり合っていくことにより、両社はより密接に協力して、IBMの数千人のコンサルタントに技術について教育訓練し、また一方では今後、CelonisのソリューションをRed HatのOpenShiftに統合することになる。

買収のようでもある大きな契約だが、ミラノ氏によれば、同社の戦略をさらに多くのシステムインテグレーターとともに実行していく近年の方針の一環であり、中でもIBMは大きなパートナーだが、唯一ではないという。

「私たちは現在、システムインテグレーターのコンサルティングが仕事の主な対象になりつつあります。そうした戦略の先頭にあるのが、IBMのようなコンサルティング企業であり、今回の契約は私たちの戦略の大きな要になるものです」とミラノ氏はいう。

画像クレジット：mbortolino/Getty Images

【原文】

Before you can improve a workflow, you have to understand how work advances through a business, which is more complex than you might imagine inside a large enterprise. That’s where Celonis comes in. It uses software to identify how work moves through an organization and suggests more efficient ways of getting the same work done, also known as process mining.

Today, the company announced a significant partnership with IBM where IBM Global Services will train 10,000 consultants worldwide on Celonis. The deal gives Celonis, a company with around 1,200 employees, access to the massive selling and consulting unit, while IBM gets a deep understanding of a piece of technology that is at the front end of the workflow automation trend.

Miguel Milano, chief revenue officer at Celonis, says that digitizing processes has been a trend for several years. It has sped up due to COVID, and it’s partly why the two companies have decided to work together. “Intelligent workflows, or more broadly spoken workflows built to help companies execute better, are at the heart of this partnership and it’s at the heart of this trend now in the market,” Milano said.

The other part of this is that IBM now owns Red Hat, which it acquired in 2018 for $34 billion. The two companies believe that by combining the Celonis technology, which is cloud based, with Red Hat, which can span the hybrid world of on premises and cloud, the two together can provide a much more powerful solution to follow work wherever it happens.

“I do think that moving the [Celonis] software into the Red Hat OpenShift environment is hugely powerful because it does allow in what’s already a very powerful open solution to now operate across this hybrid cloud world, leveraging the power of OpenShift which can straddle the worlds of mainframe, private cloud and public cloud. And data straddle those worlds, and will continue to straddle those worlds,” Mark Foster, senior vice president at IBM Services explained.

You might think that IBM, which acquired robotic process automation vendor WDG Automation last summer, would simply attempt to buy Celonis, but Foster says the partnership is consistent with the company’s attempt to partner with a broader ecosystem.

“I think that this is very much part of an overarching focus of IBM with key ecosystem partners. Some of them are going to be bigger, some of them are going to be smaller, and […] I think this is one where we see the opportunity to connect with an organization that’s taking a leading position in its category, and the opportunity for that to take advantage of the IBM Red Hat technologies…” he said.

The companies had already been working together for some time prior to this formal announcement, and this partnership is the culmination of that. As this firmer commitment to one another goes into effect, the two companies will be working more closely to train thousands of IBM consultants on the technology, while moving the Celonis solution into Red Hat OpenShift in the coming months.

It’s clearly a big deal with the feel of an acquisition, but Milano says that this is about executing his company’s strategy to work with more systems integrators (SIs), and while IBM is a significant partner, it’s not the only one.

“We are becoming an SI consulting-driven organization. So we put consulting companies like IBM at the forefront of our strategy, and this [deal] is a big cornerstone of our strategy,” he said.

（文：Ron Miller、翻訳：Hiroshi Iwatani）

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Celonis Snapでプロセスマイニングをはじめよう「第3回 プロセスの可視化」｜Airitech｜note

みなさんこんにちは！Airitechプロセスマイニンググループのヌェです。 本記事では、第3回目として以前公開した取り込んだデータを用いて「プロセスの可視化方法」をご紹介いたします。 第1回目は、プロセスマイニンググループの西村から無償のプロセスマイニング環境である「Celonis Snap」環境の準備方法を、 第2回目は、プロセスマイニンググループのミャからCelonis Snapの環境でEvent Collectionを使ってデータを取り込む方法をご紹介いたしました。 まだご覧になっていない方は、こち